Privacy Policy

Privacy Policy

Effective Date: 01-Jan-2025

Crew Electrical Services Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through digital advertising, including SMS (text messaging) and platforms like Google Ads.

By using our services or submitting personal information, you agree to the terms outlined below.

1. Information We Collect

  • Contact Information: Your name, phone number, email address, and mailing address.
  • Service-Related Data: Information about your home or project to help deliver service.
  • Website Data: IP address, browser type, device data, referral source, and pages visited.
  • Advertising Interaction Data: Information from ads you clicked on or forms you submitted.
  • SMS Opt-In Data: If you opt in to receive texts, we may store your phone number and preferences.

2. How We Use Your Information

  • Provide electrical services and schedule appointments
  • Respond to inquiries or customer service requests
  • Send confirmations, updates, estimates, and reminders
  • Improve our website, services, and marketing campaigns
  • Send promotional messages or special offers (you may opt out at any time)
  • Run digital advertising campaigns (e.g. Google Ads, Meta)

3. Google Ads, Analytics & Cookies

We use tools such as Google Ads, Google Analytics, and cookies to:

  • Serve personalized ads based on your browsing behavior
  • Track ad performance and conversions
  • Analyze how users interact with our website

To manage your preferences or opt out:

We do not sell this data to third parties for their own marketing purposes.

4. SMS Communications

By submitting your phone number and opting in, you consent to receive SMS messages from Crew Electrical Services. Messages may include:

  • Appointment reminders or updates
  • Service scheduling notifications
  • Estimates or service confirmations
  • Promotional messages or special offers

You can opt out at any time by replying:

5. Information Sharing & Third Parties

We may share your information with:

  • Trusted partners who help us operate (e.g., CRMs, payment processors)
  • Marketing platforms (like Google or Meta)
  • Regulatory authorities if legally required

6. Data Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

  • Access, correct, or delete your personal data
  • Opt out of marketing at any time

Contact us at info@crewelectricalservices.ca to exercise your rights.

8. Children’s Privacy

Our services are not intended for children under 13. If we’ve collected data from a child, please contact us for removal.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

10. Contact Us

Crew Electrical Services Ltd.
Email: info@crewelectricalservices.ca
Phone: 403‑909‑0888
Website: www.crewelectricalservices.ca